Differentia Consulting FAQ

For general inquiries and new project discussions, call +44 1494 622 600 or email [email protected]. Our team typically responds to emails within 2 hours during business hours (9 AM – 6 PM GMT).

For existing customers:
Support emergencies: Use your dedicated emergency contact number provided during onboarding
Managed services clients: Access our 24/7 support portal or call your assigned Service Delivery Manager
Training inquiries: Contact our certified training team at [email protected]
We also offer WhatsApp support for quick questions and scheduled consultations for complex project discussions. Our offices in England, Scotland, and Wales ensure local support across the UK, with remote capabilities for global clients.
Best response times: Phone calls for immediate assistance, email for detailed inquiries requiring documentation.

Differentia Consulting operates from strategic locations across the UK to serve our diverse client base:
Primary Locations:
England: Stokenchurch, Buckinghamshire (Headquarters) – Convenient to M40/M25 corridor
Scotland: Edinburgh office serving Scottish enterprises and public sector
Wales: Cardiff office supporting Welsh government and private sector clients
Service Coverage:
On-site consulting: Available across all UK regions
Remote services: Global delivery capability with timezone-appropriate support
Hybrid model: Combination of on-site and remote delivery for optimal cost-effectiveness
Each office is staffed with certified Qlik and JD Edwards consultants, ensuring local expertise backed by our national resource pool. Our headquarters houses our main technical team, training facilities, and 24/7 managed services operations center.
For specific office addresses, contact details, and directions, visit our Contact page
or call +44 1494 622 600.

Yes, Differentia Consulting has been privately owned since our founding in 2002. This independence provides several key advantages for our clients:
Benefits of Private Ownership:
Decision autonomy: Quick response to client needs without corporate bureaucracy
Long-term partnerships: Focus on relationship building rather than quarterly targets
Investment flexibility: Ability to invest in emerging technologies and specialist expertise
Client confidentiality: Enhanced data security with no public disclosure requirements
Company Stability:
Over 23 years of continuous operation and growth
Financial independence – no external investor pressures
Retained expertise – low staff turnover due to employee ownership culture
Reinvestment philosophy – profits invested in technology, training, and talent
Our private ownership enables us to maintain our #StressFreeQlik and #StressFreeJDE service philosophy, prioritizing client success over shareholder returns. This approach has earned us recognition as IBM Partner of the Year and QlikTech Global Special Achievement Award recipients.

Differentia Consulting primarily offers Qlik BI services, catering for all Qlik products. These services include Qlik Cloud migration tools and Qlik managed services. In addition Differentia Consulting provides Power BI managed services to its Microsoft clients.

Differentia Consulting adopts a service management or service delivery approach. This means that you get to speak to an expert and not a “sales” person. Each of our clients is appointed a Service Delivery or Engagement Manager to support everyday operations. This contact then engages resources required to support each engagement, including sales for example.

Our managed services approach is aimed to support all clients. from small to global. For this to work, Managed Services to us is an umbrella term to mean all the services that we offer under a single contract. These contracts start from as little as 2 hours a month.

Yes, Differentia Consulting offers Qlik Support Services across the whole Qlik portfolio of software.

Qlik implementation costs vary significantly based on scope, complexity, and deployment model. Here’s our transparent breakdown:
Small Business (50 users):
Qlik Sense SaaS: £15,000 – £35,000 total project cost
Timeline: 6-12 weeks
Includes: Basic dashboard development, user training, 3 months support
Mid-Market (50-500 users):
Qlik Sense Enterprise: £50,000 – £150,000 total project cost
Timeline: 3-6 months
Includes: Complex data modeling, advanced analytics, integration, training
Enterprise (500+ users):
Qlik Sense Enterprise: £150,000 – £500,000+ total project cost
Timeline: 6-18 months
Includes: Multi-environment setup, governance, security, advanced features
Ongoing Costs:
Managed services: From 2 hours/month (£300) to full-time dedicated teams
Qlik licensing: Handled through our partnership for optimal pricing
Training and support: Flexible packages available
Contact us for a free consultation and detailed quote based on your specific requirements.

Understanding the differences helps choose the right platform for your needs:
Qlik Cloud:- Qlik Sense Cloud aka Qlik Cloud Analytics (Modern Platform):
Self-service analytics: Business users create their own visualizations
Cloud-native: SaaS, hybrid, or on-premise deployment
Modern interface: Touch-friendly, responsive design
Advanced features: AI-powered insights and natural language queries with Qlik Answers and Qlik Predict
Scalability: Better performance for large distributed organisations and user bases
Capacity Pricing: New model means enterprise adoption (100k users) with price based on usage, not user based licensing.
Data Integration: Combine with Qlik Talend Cloud for true enterprise data pipeline. This leads into access of open data lakehouses and least cost pipeline compute.
Qlik Trial Available: Both Qlik Cloud Analytics and Qlik Talend Cloud offer free product trials.

Client Managed:- Qlik Sense and QlikView (Legacy Platform for existing customers only):
Guided analytics: IT-controlled dashboard development
Mature platform: Extensive third-party integrations
Pixel-perfect reports: Superior for complex formatted reports
(Cost-effective: Often lower total cost for simple use cases)

Migration Path:
QlikView to Qlik Sense: We provide seamless Qlik Cloud migration services
Hybrid approach: Run both platforms during transition
Timeline: Typical migrations complete in 6-18 months
Our Recommendation: Qlik Sense Cloud, Qlik Cloud for new implementations, with Qlik Sense (client managed) and QlikView migration planning for existing users. Our Qlik certified team has completed over 50 successful migrations.

Project timelines depend on scope, data complexity, and organisational readiness:
Phase 1: Discovery & Planning (2-4 weeks)
Requirements gathering and stakeholder interviews, establish goals as success criteria.
Data source assessment and architecture design
Project planning and resource allocation
Phase 2: Development (4-12 weeks per complete deliverable, including data pipeline)
Data modelling and ETL development
Dashboard and report creation
User acceptance testing (UAT) and refinement
Phase 3: Deployment & Training (2-4 weeks)
Production deployment and go-live support
End-user training and documentation
Knowledge transfer and handover
Total Timeline Examples:
Simple dashboards: 6-10 weeks
Departmental solution: 12-16 weeks
Enterprise-wide implementation: 20-40 weeks
Factors Affecting Timeline:
Data quality and accessibility
Number of data sources and complexity
User training requirements
Integration with existing systems
Governance and security requirements
We use ‘W’agile #SmarterBI methodology with regular check-ins and review boards to ensure projects stay on track and deliver value incrementally. Our Qlik certified team has completed over 4000 successful projects to 500+ clients worldwide.

Yes, we offer comprehensive training programs for all skill levels and Qlik products:
Training Formats:
On-site training: Delivered at your location with your data
Virtual classroom: Live online sessions with instructor interaction
Self-paced learning: Access to Qlik’s online training portal and a Qlik Trial tenant
Mentoring programs: One-on-one guidance for advanced users and new trialists
Course Categories:
End-User Training:
Qlik Sense basics for business users
Advanced analytics and self-service BI
Dashboard consumption and collaboration
Developer Training:
Data modelling and scripting
Advanced visualization techniques
Performance optimization and best practices
Administrator Training:
Security and governance implementation
System administration and monitoring
Multi-cloud deployment strategies
Certification Support:
Qlik Certified: We’re authorised training partners since 2011
Exam preparation: Mock exams and study guides
Continuing education: Regular updates on new features
Training Investment:
Public courses from £495 per person per day
Private group training from £2,500 per day
Custom curriculum development available
ROI guarantee: Improved user adoption and faster project delivery
Contact us to discuss custom training programs tailored to your organization’s specific needs and use cases.

Our 23+ years of experience spans multiple sectors, with deep expertise in:
Financial Services:
Regulatory reporting and compliance dashboards
Risk management and fraud detection analytics
Customer profitability and acquisition analysis
Notable clients: Regional banks, insurance companies, investment firms
Healthcare & Life Sciences:
Patient outcome tracking and population health
Operational efficiency and resource optimisation
Clinical trial data analysis and reporting
Workforce management forecasting and reporting
Compliance: NHS Digital (and successor), GDPR, FDA validation support
Manufacturing:
Supply chain optimisation and visibility
Quality control, SOX, ESG and Six Sigma reporting
Production planning and OEE dashboards
Integration: ERP systems (JD Edwards, SAP, Oracle+)
Public Sector:
Performance monitoring and citizen services
Budget planning and resource allocation
Transparency and FOI reporting requirements
Security clearance: Available for sensitive projects
Retail & Distribution:
Customer analytics and loyalty programs
Inventory optimization and demand forecasting
Multi-channel sales performance analysis
Smarter.WDR (Wholesale Distribution and Retail) 360 degree view.
Energy & Utilities:
Asset performance monitoring
Regulatory compliance reporting
Smart meter and consumption analytics
Forecasting using Qlik Predict
Cross-Industry Capabilities:
ESG reporting: Sustainability and governance dashboards – pioneer
Data governance: GDPR compliance and data quality
Cloud migration: AWS, Azure, and hybrid deployments
Each industry engagement leverages our SmarterBI pre-built accelerators and industry-specific templates to reduce implementation time and cost.

Data security is fundamental to our service delivery, with comprehensive measures across all engagements:
Technical Security:
Encryption: End-to-end encryption for data in transit and at rest
Access controls: Role-based security with multi-factor authentication
Network security: VPN access, firewall configuration, and monitoring
Backup and recovery: Automated backups with tested restoration procedures
Compliance Frameworks:
GDPR: Full compliance with EU data protection regulations
ISO 27001: Information security management certification
Cyber Essentials Plus: UK government cybersecurity standard
NHS Digital: Approved for healthcare data processing
Governance Processes:
Data classification: Automatic identification and tagging
Audit trails: Complete logging of data access and modifications
Privacy by design: Built-in privacy controls from project inception
Regular assessments: Quarterly security reviews and penetration testing
Cloud Security:
Multi-cloud expertise: Secure deployments across AWS, Azure, Google Cloud
Hybrid architectures: Secure connectivity between cloud and on-premise
Data residency: Ensuring data stays within required geographical boundaries
Vendor Management:
Due diligence: Comprehensive security assessment of all partners
Contractual obligations: Strict data protection clauses
Regular audits: Annual security reviews of all vendor relationships
Client-Specific Security:
Security assessments: Pre-engagement evaluation of client requirements
Custom policies: Tailored security frameworks for sensitive industries
Incident response: 24/7 monitoring and rapid response procedures
Our security team maintains active security clearances and regularly updates protocols based on emerging threats and regulatory changes.

Our unique value proposition stems from over two decades of specialised focus and client-centric approach:
Deep Specialisation:
Qlik Elite Partner: Top-tier global recognition with advanced certifications
JD Edwards expertise: Rare combination of ERP underpinning BI specialisation
23+ years focus: Concentrated expertise rather than broad generalist approach
Service Delivery Philosophy:
#StressFreeQlik: Our trademarked approach to simplified implementations
No sales pressure: Technical experts lead client conversations, not salespeople
Dedicated managers: Each client assigned a Service Delivery Manager
Flexible engagement: From 2 hours/month to full-time dedicated teams
Innovation Leadership:
Smarter.BI: Our proprietary dashboard applications and accelerators
Symphony for Qlik: Advanced orchestration and automation tools
Harmony for Qlik: Streamlined development and deployment frameworks
VISEON.IO: Semantic Search website metadata management framework
AI integration: Early adoption of generative and agentic AI for enhanced analytics
and WhatsApp integration
Proven Track Record:
Now 4000+ successful Qlik implementations across 15+ industries
IBM Partner of the Year and QlikTech Global Achievement Award recipients
92% client retention rate over the past 5 years, and adding new clients each year
Average 6-month ROI on BI investments for our clients
Global Reach, Local Touch:
UK-based expertise with global delivery capabilities
Multi-office presence across England, Scotland, and Wales
24/7 support model with follow-the-sun coverage //by special arrangement
Cultural understanding of local business practices and regulations
Investment in Excellence:
Continuous certification: All consultants maintain current vendor certifications, in 2025 this required a completely new investment for all consultant to become recertified, which they have. Our Qlik Consultants also train on our partner tools like Inphinity and ancoreSoft.
R&D investment: 15% of revenue invested in new technologies and methodologies
Knowledge sharing: At our StressFreeQlik customer days, and active participation in user groups and industry events
Thought leadership: Regular publication of whitepapers and case studies
Client Success Metrics:
Average 40% reduction in report development time post-implementation
90%+ user adoption rates within 90 days of go-live
ROI achievement within 6-12 months for typical implementations
Long-term partnerships: Average client relationship spans 7+ years
Our approach combines technical excellence with business acumen, ensuring solutions that not only work technically but drive real business value and competitive advantage. Making the difference.