Differentia Consulting: Managed Services
Managed Services solutions are tailored to the requirements of the client.
The services below are all able to be included within the offering;
- Consulting Services
- Resourcing Services
- Technical Services – Including Hosting and monitoring/alerting
- Application Services – Configuration (Development)
- Support Services – Service Desk to full resolution services
- Training Services
Managed Services Tailored to Each Client
These managed services options are offered on an as-needed basis and are tailored to each client which typically has a different emphasis. Application Support combined with service monitoring and alerting is clearly important for many. Other clients simply require an extension to their in-house offering. Further, we provision cloud platform operations, such as AWS and Azure delivering Windows or Kubernetes platforms, through to the application layer. Application configuration and Support requires people with a high degree of product knowledge, but we also think a good understanding of business is fundamental to providing a first-class service.
Our onshore (UK based) Managed Services team aim to provide you with individuals who will enable you to maximise your investment. We will aim to deliver a configuration and service that will empower your employees, not leave them lacking in functionality or overwhelmed with complexity. Services can be delivered in all manner of ways from a direct agreement to a managed service with a third party overseas vendor that will provide multilingual and 24/7 capability, the choice is yours. Our job is to ensure that you get what you need and is right for your business.
Contact us today.
Our Managed Services team understand the challenges that you face in meeting the everyday and changing needs of supporting your key business systems.
We can help you bridge your skills gap and ensure the delivery of a professional service through our experience with similar clients.
Call us on +44 1494 622 600